1. Do you take commissions?

Yes, I do. Just send me an email at richtermattis@outlook.de or use the contact button on my website to discuss your idea.

2. How long does shipping take?

Most orders are produced and shipped within 5–7 business days. The exact delivery time depends on the product and destination. You’ll receive a shipping confirmation with a tracking link via email.

3. Do you ship worldwide?

Yes, I offer worldwide shipping. Please note that customs fees or import taxes may apply for deliveries outside the EU.

4. Which shipping carriers do you use?

Depending on the product and location, orders are shipped via DHL, UPS, or local postal services.

5. What if my poster arrives damaged?

If your product arrives damaged, please send a photo of the damage and packaging within 7 days to richtermattis@outlook.de. I’ll arrange a replacement or refund for you.

6. Can I return my order?

Yes, you can cancel and return your order within 14 days. For more details, please check the cancellation policy.
Custom or personalized products are excluded from returns.

7. Are the posters framed?

No, unless otherwise stated, all posters are shipped unframed. This allows you to choose a frame that matches your personal style and space.

8. Which payment methods do you accept?

You can securely pay via:

• Credit card (Visa, MasterCard, American Express)

• PayPal

• Apple Pay / Google Pay (depending on your device)

• Other options available through Stripe

9. Where do the art prints come from?

All artworks originate from my own artistic practice. Production is handled by selected fulfillment partners such as theprintspace, using environmentally friendly fine art papers.

10. I have another question. How can I reach you?

You can always reach me at richtermattis@outlook.de or through the contact form on my website. I’ll get back to you as soon as possible.